Claire Newell in Port Louis, Mauritius and Robert Winnett
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LAST week Sir Philip Green was relaxing on holiday in his usual way. The billionaire was cruising on board his £30m 165ft yacht Lionheart, drinking Cristal champagne and shouting into his mobile phone.
Callers inquiring whether the tycoon was concerned about problems within his Arcadia retail empire were dealt with abruptly. “Foot and mouth – now that’s what I’d call a crisis – and I haven’t got that,” Green told one journalist.
The lifestyle of Green, a man who celebrated his 50th birthday with a £5m toga party in Cyprus and who two years ago hired Beyonce to sing at the £4m bar mitzvah of his son, stands in contrast to the lives of workers at the front line of his empire.
In an office in the Sri Lankan town of Dehiwala, one senior worker spoke out over her treatment while working at a textile factory which makes clothes for Green – and what happened when she and her fellow workers complained.
Amali, 32, is typical of the migrant workers who travel between continents in search of work in the global textile trade. She received a leaflet from recruiters who travel from town to town in Sri Lanka advertising vacancies for garment factory workers in Mauritius.
The deal was simple – potential workers had to pay a fee of up to £725 to an agent who would arrange air tickets and a three-year job. It looked attractive as the money promised was far more than that offered for similar work in Sri Lanka.
Many others are recruited in a similar way. They pay the agents, who advertise in local newspapers, between £350 and £725 for a job offer and an air-line ticket to Mauritius. Many mortgage their smallholdings to pay the agents’ fees.
However, workers claim that their wages are substantially less than promised. According to a union official, one worker was told she would be paid about £500 a month in Mauritius but received only £100.
When Amali arrived at the factory in Mauritius owned by a company called CMT in May 2005, the reality – and the pay – were very different from what she said had been promised.
“We were put in dormitories – approximately 20ft-30ft, 40-50 workers huddled together in this room,” she claimed. “There was no space to move around. For the 985 employees [in the factory] there were only 10 toilets and at least three of them did not work at any time. More often there was no water in the toilets. The food was so bad we could not consume it.”
Inside the factory, women sit in rows at sewing machines. One sews the hem while others work on the arms, neck or sleeves. “There was no air conditioning so on sunny days it was steaming hot and we sweated while working. The temperatures were well over 32C,” said Amali, who took the job to send money back to her mother and sisters in southwest Sri Lanka.
By January this year, Amali had been promoted to be a “matron” at the factory in charge of the Sri Lankans. She decided to take a stand against the conditions. With her fellow workers she complained about the living conditions, the food, the lack of any leave or rest time and a working day that could on some occasions last 17 hours, from 7am to midnight.
The workers claim that their wages were then stopped. They went on strike, which the unions say is illegal in Mauritius. The response, they claim, was deportation.
“They took us to the airport and left us there for three days. We could not travel. We had no tickets. Armed gunmen, who we were told were from the Mauritius armed forces, came and threatened us. We feared we would be shot if we continued to protest. We were then kept in a camp,” Amali said.
“Thereafter 174 of us were given tickets and asked to leave Mauritius. We were told that 300 others were detained in a jungle area in Sampiya and that they lived inside freight containers.”
More than 300 Chinese workers had previously protested and gone on strike. They had been tear-gassed by police. More than 100 were deported, according to unions.
Last week a Sunday Times reporter travelled to Mauritius to interview workers and their union representatives at factories operated by CMT and Star Knitwear. Sitting outside a square concrete hostel at Star Knitwear, workers eating chapati bread described the lines of bunk beds with only one toilet for every 15 men.
One 50-year-old man had left behind his wife and daughter. “I have pain in my back and in my neck because I am in the same position all day,” he said. “I am annoyed and sad that I don’t get the money I was promised by the agent in India. Some people have tried to speak out about the working conditions here, but they have been sent back to India. I work from 7am until 8.30pm and in the same position all day long.”
A 27-year-old from Bangalore said that he had had back surgery while working at Star Knitwear where he has been for three years. “I wake up at 5am and start work at 7am,” he said. “I have bad health. It is hard to wear the mask they give me because of my health. The agent cheated me.”
CMT – Compagnie Mauricienne de Textile – operates several factories on the island. One, visited last week, is a concrete block guarded by security men and surrounded by 10ft-high steel fences, where women from the Indian sub-continent work and sleep.
Although the workers are now given one day off a week following Sri Lankan protests earlier this year, they are still unhappy about their treatment.
One Bangladeshi woman said: “I am tired at the end of the day. I miss my family, especially my son. I have been working here for four months. When I go to bed at the end of the day, I lay down and weep . . . They are getting cheap labour.”
A copy of a contract from CMT shows that employees are obliged to work 70 hours a week and are not entitled to any holiday or paid sick leave for the first year of their employment. They are awarded a bonus of a month’s salary if they complete a year’s service and 50p an hour overtime for anything over the 70-hour week. The contract also says that CMT has the right to withhold a fifth of workers’ salaries which is paid only when the three-year employment contract is completed.
Arcadia’s code of conduct for suppliers says workers should not be required to work more than 48 hours a week on a regular basis. Last month the federation of Mauritian trade unions made a formal complaint to the country’s prime minister about the “conditions of service, conditions of living and [the] salaries” of migrant textile workers in the country.
Fayzal Ally Beegun, a local union official, said: “Many workers are scared to speak about conditions. They have seen other workers sent home after complaining. However, workers have told me they work very long hours, they are under lots of pressure and we believe that they are being exploited.” Arcadia has not signed up to the ethical trading initiative, which sets out minimum standards. Green said this weekend that Arcadia used internationally recognised inspectors who regularly audited the factories but added that it would investigate any potential breaches of its own code for the hours that suppliers’ employees worked.
Firms such as Nike and Gap, which had previously been found to have poor working conditions in suppliers’ factories, now have independent vetting procedures and publish annual reports of their findings.
Yesterday Ahmed Parker, a director of Star Knitwear, said: “We respect all the conditions [stipulated] by the government.”
He added: “We can’t use Mauritian workers, unfortunately. Mauritian workers don’t want to work in the textile industry. The industry is more demanding because when you sit on a machine all day, they find it more demanding than working in a hotel as a waiter or doing rooms.
“Obviously there will be people that complain. There will be people that find it difficult. We have had problems with agents in the past, like everybody else.”
François Woo, managing director of CMT, said: “As far as the conditions of work of our labour force are concerned, our company not only complies with all the relevant conditions and requirements imposed by law but further constantly improves them to ensure the standards are at all times higher than those set.
“Our company is regularly subject to social compliance audits from independent auditing companies. Our company has no reason to doubt the integrity of government-licensed recruitment agents.”
Additional reporting: Iqbal Athas, Sri Lanka
£25 a week
Workers at textile factories in Mauritius, including CMT and Star Knitwear, are typically paid about £100 a month. They say in order to earn this they have to work 70 hours a week.
They may also receive free bed and board, which costs the firms about £2.80 a week per worker. The highest-paid workers are those from Sri Lanka and India, with Bangladeshis often paid less than £70 a month. Factory owners claim this is because they have lower wages in their home country and have fewer skills.
The average wage in Mauritius is £205 a month, according to the most recent government statistics. Those working in hotels and restaurants are paid an average £170 a month while those in large sugar cane plantations receive about £150 monthly.
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