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I suppose you would describe me as a consultant,” says Clare Crean, a 40-year-old mother of one in the vanguard of a new working movement. For the past few years, she has been employed on a freelance basis, “tarting up new businesses” for Virgin. She does not have her own office, and her hours are irregular. “I’m a typical mother – I don’t want to work seven days a week, 24 hours a day. It suits me to be on contract. ”
Crean’s situation is typical of the way businesses want to work now – hiring expensive, experienced people only when they need them, not lumbering themselves with the responsibility and expense of full-time employees. It suits both parties, but it leaves a lot of these freelancers, or “perma-lancers” as they are now called, with no fixed abode. Mostly, they work out of wireless hotspots in hotel lobbies, earning themselves the moniker of coffee-shop nomads or the new Bedouins. The movement started in San Francisco’s coffee houses during the dotcom gold rush of the late 1990s. The pay-as-you-go office rent? A coffee every couple of hours.
“By the time I’d finished writing my book, the Starbucks staff were calling me Little Miss Triple Shot,” says Alexandra Heminsley, author of Ex and the City. Having discovered she was more productive working in public, Heminsley now has an intimate knowledge of all the wireless spots and decent coffee shops in her area. “Living and working alone induces isolation fever,” she says. “If all I saw was my living-room carpet and reruns of The West Wing, I’d have written a really rubbish book.”
According to reports, there are now 2.4m teleworkers in the UK, up from 0.9m in 1997. Ditching the office is the most modern way to operate these days, it seems. Punchin culture is out – a surgical attachment to a laptop and a mobile phone, and a willingness to travel, are in. So, as BlackBerry sales surge and the WiFi cloud swirls around the country, public spaces are increasingly sprinkled with computers, business-speak and spiralling caffeine habits. Meanwhile, the really successful are being referred to as the “kinetic elite”, a term coined by the Dutch architect Rem Koolhaas for high-net-worth individuals who work out of hotel lobbies, airport lounges and their expensive briefcases.
Ben Keene, entrepreneur and author of Tribe Wanted: My Adventure on Paradise or Bust, set up his eco-tribe on a remote Fijian island. He could often be found perched on a rock “trying to catch a phone signal”. Now based in London, he remains a mobile merchant: “There’d be huge costs in setting up an office: all I need is a laptop, a mobile and a passport; it’s totally transportable.” His resources are all online and free. He connects with his global team via free Skype and video-conference calls. But best of all is the dynamic: “I find the constant flow of movement and action and noise energising.”
Kristina Dryza, a consumer-trends expert currently working in Tokyo, and on her way to Shanghai, agrees: “You’re open to so many different influences that you can’t get at a desk. Most people work derivatively, but by engaging with the real world, your information isn’t secondhand.”
The demographics comprise youngish consultants, industries of one and boutique businesses, mostly from the creative arena. Still, how can anyone concentrate surrounded by all that white noise, not to mention the cappuccino machine? “The day doesn’t end,” admits Keene. “It’s addictive. I’m often logging on when I’m supposed to be asleep. And sometimes I wish I had the security of a base and a team in the same time zone. I can go for two or three days without any real physical contact.”
Enter the latest development: Britain’s first members’ business club, One Alfred Place, in Bloomsbury, London. Dubbed “the work space of the future”, it features roaming secretaries, boardrooms and even a sleep cabin for power naps, all for a tax-deductible annual fee of £1,500. Among the charcoal velvet Chesterfields and an arsenal of shiny gadgetry, execs power-broke into Bluetooth headpieces and laptops – Crean among them. “This place is made for people like me,” she says. “There are lots of times when Starbucks won’t do and you’re left with dodgy hotels. The Institute of Directors is the next best thing, but not very inspiring, and Soho House is too sociable.”
“There was a huge gap in the market,” says the founder, Rob Shreeve. “Hotel lobbies and cafes are expensive, and the seating arrangements aren’t right. It’s noisy, it’s dirty and your laptop runs out or power. Teleworkers don’t need a formal office, but we do need a base.”
At One Alfred Place, most of the 200-plus members are “in the top quartile” of net worth, according to Shreeve: management consultants, digital-media moguls, senior music-industry types. (Investors include Nick Mason of Pink Floyd, Mike Rutherford of Genesis and the former chairman of Soho House Group, Robert Devereux.) The networking opportunities are fantastic.
“Having set up all these businesses for Virgin, I want to set up on my own,” says Crean. “I’m just looking for equity. It might even happen here.”
“There’s a lot of networking here,” Shreeve confirms. “It’s like a salon culture.” Success breeds success: time to get in among it all.
THE DO’S AND DON’TS OF THE NOMADIC ELITE
GOOD LOOKS
— Sporting the smallest, thinnest laptop, multiple private members’ club cards and sleek, stealth-wealth accessories
— Paying your “office rent” in the currency of food and drink
— Maintenance drinking: don’t overdo caffeine consumption so the shakes kick in
— Turning your BlackBerry off after working hours
— Respecting the different time zones of your global digital network
— Generosity of spirit: offering to help other nomads in need, freeing up table space, flirting to boost flagging egos
BAD LOOKS
— Being on first-name terms with the baristas – a sign of poor productivity. Time to relocate
— Smugness – beware the Nathan Barley-esque campaign out to humble obnoxious, louder-than-necessary, Bluetooth-headset-wearing technocrats
— Industrial espionage – eyeballing and eavesdropping on others’ endeavours
— Exhibiting social desperation: don’t assume anyone with a laptop is fair game for a bold bit of networking
— Swarovski-encrusted, gold-plated or pimped-up gadgetry
TOP 5 NOMAD GADGETS
1 Folding bike, £380, by Strida.
2 Passport cover, £150, by Smythson.
3 MacBook Air laptop, £1,199.
4 Nokia E51 business phone, £209.
5 JX10 Cara gold-plated Bluetooth headset, £129; www.jabra.com
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As a nomad myself I think One Alfred Place is awesome. I hope they extend their network to be international.
I have been there twice and it is definitelty the answer for me. There are others like Soho House and Adam Street but Alfred is bright airy and works for me.
David McQueen, Watford, UK
I have lived a nomadic lifestyle for a number of years but my colleague and I got really fed up of meeting in noisy coffee shops in London so we created the Hubworking Centre.
We now have two venues in London with plans to open more. The centres provide flexible workspace for the nomadic workforce. This is a combination of hot desks and meeting rooms that can be hired by the hour. People can call in for as little or as long as they want. We provide free wireless internet access and you can also enjoy a coffee whilst you work.
Simon Read, London, UK
This article describes me perfectly. Right down to the MacBook Air. I love this life. I was cast into this because 3 weeks before Christmas my last employer laid me off because they had no money. However if they would have waited 2 weeks, I had 2 clients that would have saved them. Instead I started my own business and pulled those clients in to my business. Now, just 3 months later we have exceeded the revenues of my ex-employers. Both my business partner and I have decided that we will just work from coffee shops and airports. It is working great. And the MacBook Air is terrific.
Mark, Eagle Mountain, Utah
Expensive laptops may be needed depending on the field. For instance, I couldn't run Photoshop on anything but the fastest MBP. It's a weight/speed tradeoff if you're traveling a lot.
As for the job going away? It's possible - but the truth is, as a web designer, the "perma-lancer" is competing with a big agency that often costs 5-10X as much. Not sure that will go away in the recession.
*fingers crossed*
George, Portland, OR, USA
I have been living the nomadic life now for three years across the globe and coffee shops have become my workplace!
I still earn money in £s but I choose to live in cheaper countries such as Indonesia and New Zealand.
It is great when all you need for your mobile office is a laptop.
The negative side is that I do work alone a lot so I make sure I get out and about a lot!
Working Nomad.com
Anthony Page, Auckland, NZ
I couldn't agree more with the people who say there's no need for high-powered laptops. I'm writing this on a £200 Asus Eee laptop in a cafe in Ibiza. My work is writing not designing space rockets. What matters most is weight and internet connectivity not power. Just watch this year's big laptop trend is going to be cheap and cheerful. You'll see.
Nick Clayton, Ibiza, Spain
Hey, I like any article that is about telecommuting as that's the bizarre life I live. However, I am a not a consultant --I am full time staff employee with flex hours who roams from coffee shop to library. It's a strange and excellent work situation, especially as, unlike in the UK, finding decent part time work for a mom is very difficult.
Susie, New York, NY,
One word says is all: FREEDOM!
Bennie, houston, texas
There's so much 'dead wood' in thousands of offices in the UK. In my time in IT support, I observed at best only 20% of people actually doing anything that didn't involve chatting about last night's telly!
Lots of fodder for consultancy status.
Jake, London,
This looks like a lifestyle/workstyle best enjoyed during an economic boom, and our boom is ending as I write this. When will the next one start? 'Who knows.
It is true that it is cheaper to have people do work for you (without having to provide them with an office or office infrastructure or benefits) than to have them "work for you". And so on the one hand, one could imagine an economic downturn favoring the "nomads". On the other hand, in a downturn how much demand is there going to be for the sorts of work that these "nomads" provide? Maybe lots. But my gut feeling is that a recession will make managers, department heads, Vice Presidents, and COOs turn back to more conservative forms of achieving their goals, and thus be less willing to have hip, wandering freelancers do the work.
Oh and women's skirts will get longer too......
Ian, Washington DC, USA
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