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A new type of web advertising that interacts with the site on which it appears is to make its debut on Last.fm, the social music site.
Last.fm, which announces a major relaunch today, will start showing advertising that can tap into the community features of the site, making adverts more engaging, the site said.
An example of the new "smart" adverts displays an image of a mobile phone handset which changes according to what the Last.fm user is doing. For instance, if someone is listening to Bon Jovi, the phone would appear to start playing a Bon Jovi track, showing off its MP3 player.
Hotel chains will be able to tap into a Last.fm user's list of favourite artists and display adverts for hotels in cities where those artists have upcoming gigs. Train companies, similarly, will be able to advertise services running to other music-based events that may be of interest to the user.
"It's really about using the functionality of the site to help the brand come up with an ad that is more immersive, and entertaining," Spencer Hyman, the chief operating officer of Last.fm, said.
He cited a recent example of a partnership with Motorola, where the company sponsored a new feature on the site which allowed a user to get a customised print-out of a festival programme, showing bands they were likely to enjoy based on their music collection.
Last.fm's technology enables the site to recommend music to its users by analysing what they have in their collections and how often they play songs. That information is then compared with similar data from other users who listen to the same music, via a process the site calls "scrobbling".
The site interacts with iTunes, Apple's music software, and updates its recommendations every time a user listens to music using the program. It also employs a team of "music scientists", who constantly mine the data produced by the site to match particular genres of music with certain demographics.
Advertising that targets groups or individuals by monitoring their web behaviour has attracted criticism from privacy campaigners. Phorm, which conducted trials of targeted advertising earlier this year, was accused of invading people's privacy by tracking every website that they visited.
The Information Commissioner's Office ruled that Phorm did not breach pricacy because it did not collect information that would identify individual users, but the system may now face a challenge from Europe. Viviane Reding, the EU communications commissioner, said yesterday that she was concerned about the British Government's lack of action.
"It is very clear in EU directives that unless someone specifically gives authorisation [for web tracking] then you don't have the right to do that," Ms Reding said, according to the Dow Jones Newswire.
Mr Hyman said that web advertising had always been able to target customers because of the information sites had about their users, citing Google, which tailors adverts according to what a person is searching for.
Last.fm, too, had run targeted ads, he said, giving the example of a British bank which wanted to target Polish builders. The site was able to deliver adverts to people who listened to Polish music or who were in the UK but using the Polish language version of the site.
Increasingly, however, the success of web adverts would depend on making them more engaging, Mr Hyman said. "The reason TV ads have been so effective is because there has been a whole creative industry behind them," he said, suggesting the web had been slow to catch up.
Among the features of the newly relaunched Last.fm is a "recent activity" list which alerts users to what their friends have been listening to, a bit like the news feed on Facebook and the ability to share recommendations more easily.
Last.fm, which is based in London, has more than 1.5 million users in Europe, according to Nielsen Online, 10 per cent of which are in the UK. The site was bought by CBS, the US television network, for $280 million in May last year.
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I much prefer the olf last fm layout. it was much more compact and easier to navigate. I find that the new layout is much too wide and the white spaces and small writing can make it quite disorientating.
BRING BACK THE OLD LAST.FM!
Jean, Melbourne, Australia
I would have much preferred if instead of focusing on ad revenue, last.fm would have tapped into the purchasing power of its members. Imaging that if everybody paid just 3 USD a month for a subscription, that would generate around 54 million USD of (relatively) recession-proof, steady income.
Sascha, New York, USA
We've done quite a bit of usability studies at our university lab, and I can tell you this: if a student of ours produced a site like the new last.fm design, we'd let him come back in september.
Please bring back my old last.fm back in september.
Chris Hermans, Hasselt, Belgium
Don't mind the design but the layout and structure is an complete mess :( Old Lastfm was so easy to use AND FASTER, it seems these new ads are slowing it down. I can't access my library, my playlist or my shout box most of the time. I f it ain't broke don't try and fix it or change it as they say...
Gaz , Waterford, Ireland
I HATE the new design. Bring back my old Last.fm!
Edgar, Rio de Janeiro, Brasil
Last.fm new focus fails to give his users a good internet experience, then his new features don't care at all. Good luck trying to sell something everybody dislikes.
Jorge, Medellin, Colombia
I block ads with Adblock and therefore don't see them but... the new front-end design is atrocious. I still use the LastFM API to stream my recently-listened track-list to my blog and a couple of other social services, but I think I'll switch my attention to iLike now and cancel my subscription.
Alastair, Alicante, Spain
One is reminded of the time when Anita Roddick sold The Body Shop to L'Oreal. Last.fm has completely alienated and betrayed its fans. CBS has perverted a fantastic website.
Eduardo Enriquez, Metro Manila, Philippines
The new site has a few nice features, but is marred by an awkward design that offsets any benefit.
(Sadly, this looks like the most favorable comment so far.)
Triggs, Worcester, MA, USA
I joined the "Bring Back The Old Last Fm" group 2 days ago. This re-vamped version is an eyesore, hard to use, and user-unfriendly.
Z X, London, England
This is a wholly wrong direction to take for the business, and last.fm needs to revise and rethink their business model. People joined and loved last.fm for its simplicity and focus on the music, and interactions based on music; now it's blatantly a facebook-wannabe and appalling at that.
Jade, China,
http://adblockplus.org/en/ what ads ?
and yes the new design is rubbish.
Troc Ster, SWEngland,
Speaking of numbers, circa 7.400 people already joined the "Bring back the old Last.fm" group - in less than three days since this abomination of a 'design' has been launched.
How many you think will stay and keep paying their subscriptions by next month, only?
Kat, Berlin, Germany
last.fm misguided effort to boost ad revenue has backfired, the overwhelming majority of last.fm hating the new design. It's not user-friendly, looks terrible and is hard to navigate. The old design was perfect, but the new one falls flat on it's face. I for one am going to stop using the site.
Leigh, Niagara on the Lake, Canada
As a music lover, I love last.fm's service. However, as an internet user, I hate the design of the new site. Much less user-friendly to navigate around. I am sure the ads are very intelligent though!
Alex, Arundel, England
Well their relaunch was the worst relaunch I've ever seen with nearly all the current users not liking the site at all, as it is basically unusable now.
Scott, Houston, Scotland
We can see, by the number of users that are completly frustrated by using this new style is still increasing. And, btw, they were not happy at all to see that they've been used as lab rats for this "interactive marketing experience".
ana, lisbon, portugal